Privacy Policy

Overview

This Privacy Policy describes how Craftedgiftshop handles personal information collected through our website and during the provision of our window covering services. We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information Collection

We may collect personal information when you:

• Submit an enquiry through our website contact form
• Request a quotation for window coverings
• Place an order for products or services
• Communicate with us by phone, email or in person
• Visit our website (technical data collected automatically)

Information collected may include name, contact details, property address, payment information and details relevant to your order.

Use of Information

We use collected information for the following purposes:

• Responding to enquiries and providing quotations
• Processing and fulfilling orders
• Scheduling appointments and installations
• Communicating about orders and services
• Maintaining business records
• Complying with legal requirements

Information Sharing

We do not sell personal information to third parties. We may share information with:

• Service providers who assist with our business operations (such as installers and delivery services)
• Professional advisers (accountants, lawyers) as required
• Government authorities when required by law

Data Storage

Personal information is stored securely using reasonable measures to prevent unauthorised access. We retain information for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

Your Rights

Under Australian privacy law, you may:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information (subject to legal requirements)
• Opt out of marketing communications
• Make a complaint about our handling of your information

Contact

For privacy-related enquiries or to exercise your rights, contact us:

Craftedgiftshop
Unit 8/390 Marion St, Condell Park, NSW 2200, Australia
Email: contactuse@craftedgiftshop.cv
Phone: +61 1300 310 497